Effective Date: 01 Jan, 2025
Welcome to Goocyte. These Terms of Service (“Terms”) govern your use of our website [goocyte.com] and the purchase of our products. By accessing our website or making a purchase, you agree to these Terms.
Goocyte provides physical goods and digital downloads to customers in the United States. You may browse and purchase products with or without an account. Creating an account allows for easier order management and access to order history.
Creating an account is optional for making a purchase.
Users may update or delete their account at any time by contacting hello@goocyte.com.
You are responsible for maintaining the confidentiality of your account information.
We strive to provide accurate descriptions of our products.
For digital downloads, especially personalized storybooks, illustrations may vary and depend on the quality of photos provided by the user.
We make no guarantees regarding compatibility or performance beyond the descriptions provided.
Accepted payment methods include PayPal, major credit cards, and Cash App.
By submitting a payment, you confirm that you are authorized to use the selected payment method.
All prices are listed in U.S. dollars.
Goocyte currently ships only within the United States.
Economy shipping typically takes 12 to 17 business days.
Delivery times are estimates and may vary due to factors outside our control.
Orders may be canceled if they have not yet shipped.
A cancellation request must be sent to hello@goocyte.com.
While we attempt to accommodate all requests, we cannot guarantee that all cancellations will be processed in time.
Please refer to our Refund and Return Policy for full details regarding returns, exchanges, and refunds.
You agree not to:
Submit false, misleading, or defamatory reviews.
Upload or include sexual, discriminatory, or violent content in any storybook or personalization features.
Engage in any behavior that disrupts or interferes with the operation of the website.
To the fullest extent permitted by law, Goocyte shall not be liable for any indirect, incidental, special, or consequential damages resulting from your use of the website or purchase of our products, including but not limited to delivery delays, service interruptions, or product unavailability. We provide our services “as is” without warranties of any kind.
These Terms are governed by and construed in accordance with the laws of the State of Wyoming, without regard to its conflict of law provisions.
For questions regarding these Terms, please contact:
Email: hello@goocyte.com
Address: 30 N Gould St Ste N, Sheridan, WY 82801 US